| | ...verbally. Over the phone. By someone I usually trust and like. This person (a coworker) and I do have a rocky history, but of late (as in, the last 6 months,) I have tried very hard to be grace-filled when dealing with her.
Also, I am consistent in my behaviors at work. If I take a call and it's for someone in particular, I put them on hold and inform the person. If they haven't picked up after a minute or two, and the call rings back to my phone, I tell them that they're still busy, and would they like to keep holding? My paranoia is assuaged by the fact that I always always always ALWAYS work in a specific manner such that when false accusations come my way, I can point at my history and say, "Now who will you believe, me who is consistent, or this person who may or may not be lying?"
(Yes, my paranoia and I have a working relationship. Don't you and yours?)
The story of this morning:
I was asleep. I've woken up 3 times this morning - once before 5 AM, once around 7 (I think - didn't check the time), and once at 9:30 when my phone rang. It was my coworker. She immediately started accusing me of hanging up on someone yesterday afternoon. This person had called for my coworker, and said that I (and gave my name) had told them that she was busy, and hung up on them. That is something I never do, because it is both rude and unprofessional. My coworker seems to believe this person is telling the truth, because the call came in around 3:30 yesterday afternoon. I clocked out at 3:32 PM, so there is about a 1% chance that it was me, except that I hadn't answered the phone in about 15 minutes. Also, even during our busiest times, I don't hang up on people. I try to get them their answers to the best of my ability. So to be accused of being rude and unprofessional when IT WASN'T EVEN MY FAULT is NOT a nice way to start my morning.
And here's the kicker - I work tonight. Hopefully coworker will be gone by the time I get there, because I don't have the patience to deal with her today.
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| | Posted 2/21/2009 9:40 AM - 61 Views - 0 eProps - 0 comments
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